SARAH
BURGESS
I build the features people ask for and the systems that make teams move faster. From ICP pricing models to LLM writing assistants, I go deep, ship fast, and stay close to the customer.
BUILT FROM THE CUSTOMER UP
15 years of turning customer insight into products, teams, and growth.
XP 920 / 1000
Along the way I've worked in marketing, customer success, support, and sales, so I've seen almost every stage of the customer journey. That means I don't just understand what to build; I understand the person at the other end of every feature.
My sweet spot is the intersection of product strategy and team development: breaking down silos, creating clarity from ambiguity, and shipping things that people actually use.
Based in Berlin. Fluent in both product thinking and the German bureaucratic nightmare. Currently looking for the right next challenge, whether that's an IC senior PM role or a Head of Product seat at a company ready to grow.
Inventory / Skills
WHAT I DO
Three quest lines, one player.
UPCOMING EVENTS
Come say hi in Berlin. Register on Luma.
WORDS FROM THE CREW
Having Sarah as both a manager and a coach has been an incredible experience. She has a rare ability to think strategically, always keeping the big picture in mind while still paying attention to the details that make a real impact.
Sarah was the voice of our customers. Her drive to ensure a great user experience made her go beyond solving individual issues and delve into product thinking and long-term solution ideation with Product and Design.
Sarah is able to understand complex problems quickly and translate this information between engineering and other teams so that it is easy to understand for each audience. She delivers results for customers.
Save point reached
READY FOR THE NEXT PROJECT?
Based in Berlin, open to roles across the UK, EU, and US.